Custom Orders
Vogue Art Studio are delighted to offer simple and personalized customization options to make your purchases truly special. Please carefully read below regarding our item personalisation to ensure a smooth and enjoyable experience.
Eligibility for Custom Orders
Our customization services are available for select products that allow you to personalize them by adding details such as a recipient’s name, age, or other specific text. The customization options that are available are indicated on the product page, alongside the item's description.
Customization Options
You can personalize eligible products by entering details such as:
- The recipient’s name.
- A special occasion or age (e.g., birthdays or anniversaries).
- Short custom messages or dedications.
The specific customization fields will vary depending on the item type. Please ensure that the information you provide is applicable, relevant, while checking for spelling errors and accuracy.
How to Place a Custom Order
To order a personalized product:
- Select the product you wish to customize.
- Enter the required details (e.g., name, age, or message) in the customization fields provided on the product page.
- Add the customized item to your cart and proceed to checkout.
- Recheck the information you have provided is correct.
Processing Time
Customized products may require additional processing time beyond our standard shipping timelines. Please allow 3-5 business days for the personalization process and processing before shipping.
Payment and Pricing
- Full payment is required at the time of purchase.
- Customizations are included in the price of the product unless otherwise stated.
Returns, Refunds, and Cancellations
Once an order has been placed, it is subject to our refunds and returns policy. As such, please check your personalisation carefully prior to placing your order. Cancellations or alterations cannot be made to your order once you have confirmed your purchase.
Contact Us
If you have any questions or need assistance with your customized order, please don’t hesitate to reach out:
- Email: contact@vogueartstudio.com
Thank you for choosing Vogue Art Studio online store!